DTDC SMS Tracker comes with SMS-based solution where any customer can avail various services just by sending keyword based commands to a predefined mobile number. Services such as Consignment Tracking (Domestic & International), Pin-code serviceability and City serviceability are provided using SMS Tracker:
- To Track your Shipment Type 'DTDC<space>Consignment Number' and send SMS to 9845324040 (Example: DTDC B22399923).
- To Check pin-code, Type 'PIN<space>Pin Code' and send SMS to 9845324040 (Example: PIN 700019).
- To Check Serviceable City, Type 'CITY<space>City Name' and send SMS to 9845324040 (Example: CITY Agra).
DTDC E-mail Tracking
DTDC E-mail Tracker is an e-mail based solution customers to track their shipment using emails. To get the tracking details, customers need to mention the set of shipments separated by comma in the body of the e-mail and send an e-mail to firstname.lastname@example.org. Latest status of these shipments will be returned to customer instantly through email response.